FAQ

Why choose Couture Mobile Spa?
We personally screen each therapist to ensure that they are both certified and insured and will represent your company with a professional image and convey your philosophy of wellness in the workplace!  We also offer a Best Price Guarantee—we’ll match any written quote to make your event affordable and rewarding!
 
How much are your spa stations and how do they work?
Our stations are $195 each and is staffed with one therapist or technician for a two hour window.  Three spa stations are required so that we can provide you with a broad range of wellness experiences, from chair massages to foot massages and more!  Your guests can stroll from station to station enjoying our luxurious spa treatments!  Choose any three stations you like!
 
How much time is needed to set up before the event?
Our staff arrives 30 minutes before an event so that they are ready to start promptly.
 
How much time is given to each person at the event?
For larger events, we suggest a 5-10 minute per person service, however we can customize the time needed for your event.
 
How much space is needed to be able to offer chair massages?
We do not need a lot of space, in general, about 5' x 6' for (1) chair massage.
 
Will the guests be disrobed for any of the services?
Not at all, in fact it's not even necessary. We work directly through the clothing.
 
Are there any additional fees?
We offer upfront pricing and there are no additional fees other than parking/valet expenses if your event is held at a resort or convention center.  There are no additional fees.
 
Is gratuity included?
Gratuity is always at the discretion of the client and are very much appreciated when offered.
 
How do I reserve spa stations for my event?
We only require a $39 credit card deposit to reserve the scheduled event date. The deposit is non-refundable after a specified date.  For larger events (20 or more guests) there is a three station minimum.


Our cancellation policy
Should a cancelation become necessary, a confirmed 24 hour written notice is required prior to the event date, or you will forfeit your deposit.  You may however reschedule your event within 3 months of your original booking date.   If you cancel after 48 hours of your booking, your credit card is automatically charged the deposit amount or you may choose to reschedule for another date within 3 months.  Deposits for same day bookings are non-refundable and will be charged the full amount.
 
How to decide on the number of guests 
Our company works just like any other event planning service!  When you make your reservation, consider the type of services and the number of guests you are inviting.  We carefully align the appropriate ratio of spa technicians to party participants.  As a result, your contract will hold you responsible for the minimum number of spa treatments you reserved.